Really Shit Travelling Experiences

IdleRich

IdleRich
i think it also depends on why the flight was cancelled? for example if it was cos of something they have no control over, a storm or something or an erupting volcano, then i don't think you can claim anything.
You're answering a different question though. I am asking whether you think I'm morally justified in trying to get the same thing refunded by both companies, not whether we will actually get it.

Easyjet cancelled a flight and so she had no choice but to pay for 2 days in this place. I think that Easyjet morally should pay for those days. I don't know whether they will or not, they have told her to apply, but I think she is within her rights to make that attempt.

While she was in the place it flooded and airbnb have - as they ought - already paid back half of the cost.

My point is that in each individual case both companies ought to refund her for the costs or problems incurred by issues they caused - but it does seem slightly paradoxical in that if they do both refund her then she will actually end up having made money cos half of the airbnb will have been refunded twice. Do you think that she is justified in attempting to do that? I personally do but I would be interested to hear what others think on the subject.

Again, I'm not talking about what the law is or whether she is likely to get it, but I'm just asking if you think she is justified in trying to get refunded by both companies even though that would mean that she ends up making money?
 

IdleRich

IdleRich
She is going to apply for all of the following refunds.

Train from Dusseldorf to The Hague, missed connection and so she had to get loads of extra connections and got there really late. I think she intends to apply for something and she may or may not get some or all of the money back.

AirBnB part 1 - the first one was cancelled with no warning. She had to book another at the last minute and pay a premium for it. She is applying to be refunded for the cancelled one (and I think they already have done) but she is also saying that she paid top dollar due to having to buy at the last minute and that that was Airbnb's fault in that they had told her she had a place already booked. She is hoping to get some or all of the difference in price, and also the travel costs from the original place to the one where she actually stayed, paid back by AirBnB. The moral justification seems obvious there but whether she will get it I don't know.

Easyjet - cancelled their flight and said as long as she gets on the next Easyjet flight to Lisbon (which is on Weds) then they will refund the cost of the replacement flight, though she will have to fill in some forms. So, although she has not got it yet, she hopes to get that refunded. Additionally, the fact that they said she had to stay until Wednesday to get the free flight literally forced her to stay in Amsterdam for two more days and so she had to pay for an Airbnb and food - she is hoping to be repaid for both of those and at the moment I think Easyjet have said "maybe" and she has to fill in some forms for both of them.

AirBnB part 2 - the place where she stayed in Amsterdam is a basement flat and it had no lock on the door. As a result someone opened the door during the night (hopefully by accident but possibly with malicious intent) and the basement flooded. As a result of this AirBnB have refunded half of the price of the stay, so I guess that bit is dealt with.

So the thing is, there are numerous compensations involved here to which I think she is justified - some have been dealt with (the airbnb accommodation ones), some have been promised but not yet actioned (the Easyjet replacement flight), some they have said "maybe but you need to apply" (the extra costs accrued as a result of the errors of Easyjet and Airbnb but where the money did not go to them), and finally, some she hasn't really looked into yet (the first train journey).
 

Mr. Tea

Shub-Niggurath, Please
Well exactly... what is the response to that? I rose above saying something like "If I had a bonk on you'd know about it mate" but I really didn't have much else to reply with beyond a kind of spluttered denial.
A good response might have been "Well why were you staring at my cock?"
 

shakahislop

Well-known member
She is going to apply for all of the following refunds.

Train from Dusseldorf to The Hague, missed connection and so she had to get loads of extra connections and got there really late. I think she intends to apply for something and she may or may not get some or all of the money back.

AirBnB part 1 - the first one was cancelled with no warning. She had to book another at the last minute and pay a premium for it. She is applying to be refunded for the cancelled one (and I think they already have done) but she is also saying that she paid top dollar due to having to buy at the last minute and that that was Airbnb's fault in that they had told her she had a place already booked. She is hoping to get some or all of the difference in price, and also the travel costs from the original place to the one where she actually stayed, paid back by AirBnB. The moral justification seems obvious there but whether she will get it I don't know.

Easyjet - cancelled their flight and said as long as she gets on the next Easyjet flight to Lisbon (which is on Weds) then they will refund the cost of the replacement flight, though she will have to fill in some forms. So, although she has not got it yet, she hopes to get that refunded. Additionally, the fact that they said she had to stay until Wednesday to get the free flight literally forced her to stay in Amsterdam for two more days and so she had to pay for an Airbnb and food - she is hoping to be repaid for both of those and at the moment I think Easyjet have said "maybe" and she has to fill in some forms for both of them.

AirBnB part 2 - the place where she stayed in Amsterdam is a basement flat and it had no lock on the door. As a result someone opened the door during the night (hopefully by accident but possibly with malicious intent) and the basement flooded. As a result of this AirBnB have refunded half of the price of the stay, so I guess that bit is dealt with.

So the thing is, there are numerous compensations involved here to which I think she is justified - some have been dealt with (the airbnb accommodation ones), some have been promised but not yet actioned (the Easyjet replacement flight), some they have said "maybe but you need to apply" (the extra costs accrued as a result of the errors of Easyjet and Airbnb but where the money did not go to them), and finally, some she hasn't really looked into yet (the first train journey).
There's an incredibly boring forum called FlyerTalk where people who spend all thier time debating plane seats and the financial sustainability of new turkish airlines routes ('new turkish routes for September just dropped'). If you can bear it those people will know everything about easyJet compensation
 

Leo

Well-known member
I'd imagine a really shit traveling experience has happened to people commuting through the Sunset Park subway stop this morning.
 

IdleRich

IdleRich
There's an incredibly boring forum called FlyerTalk where people who spend all thier time debating plane seats and the financial sustainability of new turkish airlines routes ('new turkish routes for September just dropped'). If you can bear it those people will know everything about easyJet compensation

Above I mentioned a journey we made to Russia that was as a whole an enormous fuck up, but there was one bit of it where we had to buy a replacement flight on Turkish airlines from Barcelona (where we should never have even been) to Yekaterinberg (which we didn't particularly want to go to) via Istanbul (which neither of us had ever dreamed we would go near). The flight was delayed and we missed our connection in Istanbul but the airline (admitting after having being delayed and necessitated us to stay overnight in Turkey, which in turn meant we needed to get a visa) was brilliant - they put us up in a five star hotel and authorised us to have breakfast, lunch and dinner there, and they drove us from the airport to the hotel, plus back from the hotel to the replacement flight the next day. Also everyone in the airport and around was friendly, helpful... the difference between the level of friendliness and helpfulness of the average Turkish soldier guarding the airport in Istanbul and someone in Barcelona whose job was apparently to provide information and help to travellers was profound.
 
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