I'm interested in this idea of systems created by humans becoming (or always being?) inhuman. Almost like the dystopian sci-fi fantasy of how AI will turn on its creators.
Because I'm instinctively inclined to believe that anything created by humans IS human, and reflective of our natures, but that's probably not sound.
Sometimes these structures are inversely reflective (if that makes sense) of our natures, in that they're created to mitigate against our natures.
And of course often they are systems which were created before our time, by a small group, that don't serve "our" interests anymore, if they ever did.
It seems trickier to be humane in a global, mass society, when you're living in a city like I do and you don't know 99.999999999+% of the people you encounter on the way to and from work (and you don't know most of the people you work "with" either).
Even leaving aside the existence of psychopaths who don't need any help to block off their empathy.